Providing an instant view of Contact Center activity. Welcome to WallboardFX. WallboardFX re-invents how wallboards operate by leveraging the latest web technologies. WallboardFX is certified by Cisco as Compatible with UCCX and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your UCCX software.ĭo you manage a Cisco contact Center? Are you looking for a solution to get a more detailed second by second view of what is happening? WallboardFX Instant View of Contact Center Activity In fact PhoneView will remove the need to physically touch the phone, saving travel time and costs, making the management of the Cisco handsets a much easier, more cost effective, proposition. PhoneView addresses this overhead by providing a way to control multiple (‘000s if you so choose) handsets remotely as opposed to clumsy single point single handset remote control tools that attempt to emulate real bulk control – but fail. It’s the 20% that can cost a great deal of money in terms of time, travel and communications.
This is because around 80% of the management of Cisco handsets is through the Call Manager web interface and 20% on the handset itself. Managing Cisco IP telephones often requires a visit to the handset, or at the very least, a request to the user of the handset to perform a sequence of key presses. In this syllabus candidates will be using PhoneView to remote control 8845 devices in their studies and exams. That is why Cisco have embedded in the CCIE Collabv2 Syllabus and Exam. In fact, PhoneView is a completely unique product, there is nothing else quite like it on the market.
PhoneView is the ONLY Endpoint Management Product certified by Cisco as Compatible with CUCM and has completed full Interoperability Verification Testing (IVT, as such you can be confident of its performance and applicability with your CUCM software. Save money and never need to send an Engineer to site again
0 kommentar(er)
